The Home Visit

Am Fam Physician. 1999 Oct ane;threescore(5):1481-1488.

Come across editorial on page 1337.

Article Sections

  • Abstruse
  • Rationale for Home Visits
  • Home Health Care Industry
  • Types of Home Visits
  • Conducting the Dwelling Visit
  • Telephone Calls and Telemedicine
  • Final Comment
  • References

With the advent of constructive home health programs, an increasing proportion of medical care is being delivered in patients' homes. Since the time before World War II, direct physician involvement in dwelling health care has been minimal. All the same, patient preferences and key changes in the health care organization are at present creating an increased demand for physician-conducted home visits. To conduct home visits effectively, physicians must acquire cardinal and well-defined attitudes, cognition and skills in addition to an inexpensive set of portable equipment. "INHOMESSS" (standing for: immobility, northutrition, housing, others, medication, examination, southwardafety, spirituality, southwardervices) is an easily remembered mnemonic that provides a framework for the evaluation of a patient's functional condition and home environment. Expanded use of the telephone and telemedicine technology may let busy physicians to conduct time-efficient "virtual" house calls that complement and sometimes replace in-person visits.

In 1990, the American Medical Association (AMA) reported that approximately ane one-half of principal care physicians polled in a national survey indicated that they performed home visits.1 Although near of the physicians surveyed perceived home visits to exist an important service, the majority performed only a few such visits per year.1 Consistent with these self-reported behaviors are data indicating that only 0.88 percent of Medicare patients receive home visits from physicians.2 In add-on, the Wellness Care Financing Assistants reported charges for merely one.vi million home visits in 1996, an extremely small percent of the total number of annual physician-patient contacts in the United states of america.3 These statistics stand in sharp contrast to medical practise before Earth War Two, at which time about 40 percentage of patient-physician encounters were in the dwelling.iv

The low frequency of habitation visits past physicians is the result of many ancillary factors, including deficits in physician compensation for these visits, time constraints, perceived limitations of technologic support, concerns about the risk of litigation, lack of physician preparation and exposure, and corporate and individual attitudinal biases. Physicians most likely to perform home visits are older generalists in solo practices. Health care providers who take long-established relationships with their patients are also more likely to utilize firm calls. Rural practice setting, older patient historic period and need for terminal care correlate with an increased frequency of habitation visits.five

Rationale for Home Visits

  • Abstruse
  • Rationale for Home Visits
  • Home Health Care Manufacture
  • Types of Domicile Visits
  • Conducting the Abode Visit
  • Telephone Calls and Telemedicine
  • Concluding Annotate
  • References

Studies suggest that home visits can lead to improved medical care through the discovery of unmet health care needs.68 One study found that home assessment of elderly patients with relatively good wellness condition and function resulted in the detection of an average of 4 new medical issues and up to eight new intervention recommendations per patient.8 Major issues detected included impotence, gait and residue problems, immunization deficits and hypertension. Significantly, these problems had not been expected based on information obtained from outpatient clinic encounters. Other investigators have demonstrated the effectiveness of dwelling visits in assessing unexpected problems in patient compliance with therapeutic regimens.9 Finally, specific home-based interventions, such as adjusting the elderly patient's abode surroundings to prevent falls, have also yielded health benefits.ten

Beyond the potential benefit of improved patient intendance, family physicians who conduct home visits study a higher level of practise satisfaction than those who do not offer this service.5 Physicians with more positive attitudes about home visits are more likely to have conducted house calls during training.11 Faculty mentorship and longitudinal exposure in grooming appear to be important for the development of positive attitudes toward home visits.5 However, in 1994, only 66 of 123 medical schools offered specific teaching in the role and comport of habitation visits.12 Although 83 pct of the medical schools offered students the opportunity to participate in home visits, only iii of the 123 schools required students to brand five or more such visits.12

Abode Wellness Care Industry

  • Abstract
  • Rationale for Home Visits
  • Home Wellness Care Industry
  • Types of Home Visits
  • Conducting the Dwelling house Visit
  • Telephone Calls and Telemedicine
  • Last Comment
  • References

Physician home visits have largely been supplanted by the all-encompassing use of home wellness care services, a $22.three billion manufacture that augments a medical system largely comprising facility-based health intendance providers.xiii The hateful annual frequency of dwelling house wellness referrals was 43 per provider in a report published in 1992.fourteen

Family physicians have authorisation and supervision responsibilities for a broad spectrum of skilled services that can exist offered in the home. Such services include home health nursing, aid from home health aides, and physical, occupational and speech therapy. Other health care support services are provided by medical supply companies, respiratory therapists, nutritionists, intravenous therapy services, hospice organizations, respite intendance services, Meals-on-Wheels volunteers and bereavement support staff. Family physicians also work extensively with social workers, who provide invaluable assistance in coordinating these services.

Thus, effective apply of home intendance services has become a core competency for family physicians. In 1998, the AMA published the second edition of Medical Direction of the Domicile Intendance Patient: Guidelines for Physicians.fifteen  The basic medico home care responsibilities outlined in that document are listed in Table ane.15

Table 1
Responsibilities of the Physician in the Direction of the Abode Care Patient

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Recent data advise that many physicians do not take the necessary cognition and skills to perform these tasks effectively. For example, a survey establish that 64 percentage of physicians who had signed claims for care plans that were later on disallowed had relied on a home health agency to prepare the plan of care, and lx percent were not aware of the homebound requirement for dwelling services.16 Thus, increased dr. didactics virtually home visits seems necessary if the responsibilities and obligations created by the expansion of home health care manufacture are to exist fulfilled.

Types of Home Visits

  • Abstract
  • Rationale for Dwelling Visits
  • Home Wellness Care Industry
  • Types of Habitation Visits
  • Conducting the Dwelling Visit
  • Telephone Calls and Telemedicine
  • Final Annotate
  • References

The four major types of dwelling house visits are illness visits, visits to dying patients, home cess visits and follow-upwardly visits later on hospitalization (Table 2).17,18 The affliction home visit involves an assessment of the patient and the provision of intendance in the setting of acute or chronic illness, often in coordination with one or more home wellness agencies. Emergency illness visits are infrequent and impractical for the typical part-based doctor.

TABLE 2

Major Types of Home Visits

Affliction habitation visits

Emergency

Astute illness

Chronic illness

Dying patient dwelling house visits

Final care

Pronouncement of decease

Grief support

Assessment domicile visits

Polypharmacy and/or multiple medical problems

Excessive use of health care services

Immobility, social isolation or suspected abuse or neglect

Recent catastrophic diagnoses or possible demand for nursing home placement

Hospitalization follow-upwardly dwelling house visits

Acute illness, injury or surgery

Parents with newborn infants


The dying patient home visit is fabricated to provide intendance to the home-leap patient who has a terminal illness, usually in coordination with a hospice bureau. The family physician tin can provide valuable medical and emotional support to family unit members earlier, during and after the death of a patient in the home surroundings. Family unit help involves evaluating the coping behaviors of survivors and assessing the medical, psychosocial, environmental and financial resources of the remaining family members.

The assessment home visit can besides be described as an investigational visit during which the medico evaluates the role of the home environment in the patient's health condition. An assessment visit is oftentimes made when a patient is suspected of poor compliance or has been making excessive use of wellness intendance resources. Medication use can be evaluated in the patient who is taking many drugs (polypharmacy) because of multiple medical problems. Evaluation of the home environs of the "at-gamble" patient tin can reveal evidence of abuse, neglect or social isolation. Patients and family members who are trying to cope with chronic problems such as cognitive impairment or incontinence may especially benefit from this evaluation. A joint cess home visit facilitates coordination of the efforts of home wellness agencies and the physician. Finally, an assessment home visit is invaluable in assessing the need for nursing domicile placement of a fragile elderly patient with uncertain social support.

The hospitalization follow-up habitation visit is useful when significant life changes have occurred. For instance, a home visit after the birth of a new baby provides an fantabulous opportunity to discuss wellness and prevention problems and to address parental concerns. A home visit after a major affliction or surgery can be useful in evaluating the coping behaviors of the patient and family unit members, besides as the effectiveness of the habitation health care plan.

Many aspects of physician home intendance have not been evaluated in the literature. However, information technology seems likely that properly focused and conducted dwelling house visits can enhance home wellness care delivery, improve patient satisfaction and strengthen the doc-patient relationship.

Conducting the Domicile Visit

  • Abstract
  • Rationale for Home Visits
  • Dwelling house Wellness Intendance Industry
  • Types of Domicile Visits
  • Conducting the Home Visit
  • Telephone Calls and Telemedicine
  • Terminal Annotate
  • References

EQUIPMENT AND PLANNING

Most equipment for a abode visit can withal exist carried in the family dr.'southward "black bag" (Table 3). Some additional items may be acquired from the patient's dwelling house.

Tabular array iii

Suggested Equipment for Home Visits

Physician-supplied equipment

Essential

Lubricant

Otoscope and ophthalmoscope

Patient records and charting materials

Prescription pad

Sphygmomanometer (various gage sizes)

Stethoscope

Sterile specimen cups

Stool guaiac cards

Thermometer

Natural language depressors

Urine dipsticks

Optional

Glucometer

Dictaphone

Laptop computer

Patient didactics materials

Other supplies as dictated past patient need

Patient-supplied equipment (as needed)

Glucometer

Peak menstruation meter

Scale

One of the keys to conducting a successful home visit is to clarify the reason for the visit and carefully plan the agenda. Preplanning allows the physician to gather the necessary equipment and patient education materials earlier departure. The physician should have a map, the patient'due south telephone number and directions to the patient's home. The physician, patient and home care team should set a formal appointment time for the visit. Coordinating the house call to allow for the presence of primal family members or pregnant others can enhance communication and satisfaction with care. Finally, confirming the date time with all involved parties before departure from the function is a common courtesy to the family as well as a wise time-management strategy.

Dwelling VISIT CHECKLIST: "INHOMESSS"

The INHOME mnemonic was devised to assistance family physicians recollect the items to be assessed during the dwelling visit directed at a patient's functional status and living environment.xix  This mnemonic can be expanded to "INHOMESSS," which incorporates investigations of safety bug, spiritual health and dwelling health agencies (Table four).19

Tabular array four

Bug to Assess During Home Visits: the INHOMESSS Mnemonic

I

Immobility

N

Nutrition

H

Housing

O

Other people

Thousand

Medications

E

Examinations

S

Safety

S

Spiritual wellness

S

Services by home health agencies


Immobility. Evaluation of the patient'due south functional activities includes assessment of the activities of daily living (bathing, transfer, dressing, toileting, feeding, continence) and the instrumental activities of daily living (using the telephone, administering medications, paying bills, shopping for food, preparing meals, doing housework). The physician can ask the patient to demonstrate elements of the daily routine, such equally getting out of bed, performing personal hygiene and leisure activities, and getting in and out of a car. Cosmetic interventions can be directed at whatsoever deficiencies noted. For example, modified pill-bottle caps can exist obtained for the patient who has trouble opening medication containers because of a condition such equally arthritis.

Nutrition. The physician should assess the patient'due south current state of nutrition, eating behaviors and food preferences. Permission to look in the fridge or cupboard can be obtained past asking open up-ended but directed questions. For example, the physician might say, "Nosotros have been working hard on your diet to control your diabetes. Would you listen if I look in your refrigerator to see the types of foods you eat?" Improvements in product labeling allow the physician to appraise serving sizes and the nutritional value of foods with relative ease. Healthy nutrient preparation techniques can also be reviewed with the patient.

Home Environs. The patient'southward home environment should permit for privacy, social interaction and both spiritual and emotional comfort and condom. A prophylactic neighborhood with close proximity to services is important for many older patients. The abode may reverberate pride in the patient's family unit and by accomplishments and reveal the patient's interests and hobbies. The doctor should not make assumptions about social form or cloth wealth based on the patient'due south concrete environs.

Other People. Having the patient's social support organization present at the habitation visit clarifies the roles and concerns of family unit members. During routine visits, the doctor tin can assess the availability of emergency help for the patient from family members and friends and tin clarify specific issues, such as who is to serve as surrogate for the patient in the upshot of incapacitation. Discussion of a durable ability of attorney and a living will may be more comfortably performed during the dwelling house visit than in the usual clinic visit. Evaluation of the caregiver's needs and hazard of burnout is critically of import.

Medications. To remedy or avert polypharmacy, the physician must evaluate the type, amount and frequency of medications, and the organisation and methods of medication delivery. An inventory of the patient'southward medicine cabinet can provide clues to previously unidentified drug-drug or drug-food interactions. A domicile medication review can as well allow a direct estimate of patient compliance, uncover evidence of "doctor shopping" and identify the employ or corruption of over-the-counter medications and herbal remedies.

Examination. The dwelling visit should include a directed physical examination based on the needs of the patient and the medico'southward agenda. Applied, part-related examination techniques may include having the patient demonstrate getting on and off the toilet or in and out of the bathtub. The physician tin can have the patient demonstrate proper technique for the cocky-monitoring of claret glucose levels. In improver, the medico can weigh the patient and obtain a blood pressure measurement. In-person correlation of home and office measures provides useful information for hereafter telephone and dispensary contacts.

Safety. Common home safe problems are listed in Table 5. The goal of the domicile safety assessment is to determine whether the patient's environs is comfortable and rubber (no unreasonable risk of injury). To raise the discipline, the medico should simply land the intention to identify and assist change potential prophylactic hazards. For example, furniture placement or throw rugs may create issues for an elderly patient with gait instability, or the tap water may exist then hot that the patient is at risk for scald injury.20

Tabular array 5

Elements of Dwelling house Safety Assessment

Areas to be assessed Questions to consider

Kitchen condom (particularly use of gas stove)

Is information technology easy to tell when a burner or oven gas is turned on or off? Does the patient article of clothing loose garments when cooking?

Bathroom safety

Are hand-holds in appropriate places? Can the toilet seat be raised, if needed? Does the shower or bathtub accept a nonslip surface? Is the floor of the bath slick?

Stairs

Are stairs well lit? If carpeting is present, is it secure?

Gas or electric utilities

Which systems does the home have? Are systems checked and properly maintained?

Heating and air-conditioning

Are the controls accessible and piece of cake to read?

Hot water heater

Is the temperature beneath 49°C (120°F)?xx

Water source

Is water from a public service or a well?

Emergency actions and evacuation route

Are emergency numbers on or well-nigh the telephone? Is in that location a means of go out in case of emergency?

Electric cords

Are cords frayed or lying across walking paths?

Lighting and night lights

Is the wattage sufficient?

Fire and smoke detectors and fire extinguishers

Are fire extinguishers nowadays and accessible? Are burn and smoke detectors present? Are batteries charged or changed regularly?

Loose carpets and throw rugs

Can loose carpets and throw rugs be secured or removed?

Tables, chairs and other furniture

Is furniture sturdy and well-balanced?

Pets

Are the animals easy to care for and to feed?

Spiritual Wellness. If the home contains religious objects or reading materials, the physician can inquire about the influence of spiritual beliefs on the patient's sense of concrete and emotional health. This data may provide the impetus, every bit desired by the patient, for a discussion of spirituality as a coping and healing strategy.

Services. Having members of cooperating habitation health agencies nowadays for the house call can enhance communication and cooperation among the doc, patient and agencies. Existing orders can be clarified, priorities for time to come care can be established and other perspectives on the care programme tin can exist solicited. The patient's relationship with home health agency providers tin can too be assessed.

Elements of the INHOMESSS mnemonic may exist used independently, based on the needs of the patient and the physician's agenda. For example, the medico may wish to focus on polypharmacy and safe in a patient with a recent fall, or to assess mobility and the extent of social support in a patient with newly diagnosed Alzheimer'southward affliction. Effigy ane presents the major elements of the home visit in a checklist format that facilitates comprehensive assessment.

Domicile Visit Checklist


FIGURE 1.

Checklist roofing the major areas to be assessed during the home visit.

INTEGRATING Habitation VISITS INTO CLINICAL PRACTICE

Lack of reimbursement and the decorated pace of office practice are the reasons ordinarily cited for not conducting house calls. Poorly organized, sporadic dwelling house visits may indeed interfere with clinical do. Therefore, information technology is important to develop a systematic arroyo for planning home visits.21

Nearly practices will do good from using home visits with patients who have difficulty accessing outpatient facilities considering of sensory impairment, immobility or transportation bug. Removing such logistically difficult appointments from the clinic schedule and performing them in the habitation setting may really enhance clinic functioning. Clustering home visits by geographic location and within defined blocks of time may also amend efficiency. Finally, nurse practitioners and physician assistants can conduct visits as office of a home health intendance delivery team.

The 1999 Current Procedural Terminology codes and corresponding Medicare reimbursement rates for mutual types of home visits are listed in Table 6.22

TABLE half dozen

1999 CPT Codes and Medicare Reimbursement for Home Visits

Code Visit description Medicare reimbursement*

99341

New patient, low severity

$ 52.85

99342

New patient, moderate severity

74.ten

99343

New patient, moderate to loftier severity

107.51

99344

New patient, high severity

137.84

99345

New patient, unstable

165.63

99347

Established patient, minor

41.sixty

99348

Established patient, low to moderate severity

62.nineteen

99349

Established patient, moderate to high severity

91.88

99350

Established patient, high severity

132.80


Phone Calls and Telemedicine

  • Abstract
  • Rationale for Home Visits
  • Dwelling house Wellness Care Industry
  • Types of Dwelling house Visits
  • Conducting the Domicile Visit
  • Phone Calls and Telemedicine
  • Final Annotate
  • References

Proactive phone calls are an underutilized method of conducting highly focused and fourth dimension-efficient "virtual" home visits.23 Provider-initiated telephone calls tin be used to reassure family unit members later on a patient has had an acute illness or has been hospitalized.23 These calls can also be helpful in reinforcing patient compliance with new medications, following patients with chronic diseases and reducing inappropriate apply of principal care dispensary or office services.24

Telemedicine is the utilise of communication technologies, such equally two-way video-conferencing, to provide patient intendance across distances. A multifariousness of institutions are exploring these technologies as methods of delivering health intendance in the home.25,26

Concluding Annotate

  • Abstract
  • Rationale for Domicile Visits
  • Home Health Care Industry
  • Types of Dwelling Visits
  • Conducting the Dwelling Visit
  • Phone Calls and Telemedicine
  • Final Comment
  • References

Every bit fewer patients are admitted to hospitals and infirmary stays become ever briefer, the medical complexity of home care will increase, as will the demand for both in-person and "virtual" physician home visits. Physicians interested in obtaining boosted information about dwelling house care provision can contact the American University of Dwelling Care Physicians (P.O. Box 1037, Edgewood, Doctor 21040; Spider web address: http://www.aahcp.org/).

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The Authors

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BRIAN Grand. UNWIN, MAJ, MC, Usa, is manager of the family medicine residency program at Eisenhower Regular army Medical Center, Fort Gordon, Ga. Dr. Unwin graduated from the Uniformed Services University of the Health Sciences F. Edward Hébert Schoolhouse of Medicine, Bethesda, Md. He completed a residency in family medicine at Martin Army Community Hospital, Fort Benning, Ga....

ANTHONY F. JERANT, M.D., is assistant professor in the Department of Family and Community Medicine at the Academy of California, Davis, School of Medicine, Sacramento. Dr. Jerant graduated from St. Louis University School of Medicine, St. Louis. He served an internship at Silas Hays Army Customs Hospital, Fort Ord, Calif., and completed residency grooming at Madigan Ground forces Medical Center, Fort Lewis, Wash. Before bold his current position, he was a member of the family medicine residency faculty at Eisenhower Army Medical Heart.

Address correspondence to Brian Yard. Unwin, MAJ, MC, Usa, Residency Director, Department of Family and Community Medicine, Eisenhower Army Medical Center, Fort Gordon, GA 30905-5650. Reprints are not available from the authors.

The opinions and assertions contained herein are the private views of the authors and are not to be construed as official or as reflecting the views of the Regular army Medical Department or the Department of Defence force.

REFERENCES

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8. Ramsdell SW, Swart J, Jackson JE, Renvall Chiliad. The yield of a home visit in the assessment of geriatric patients. J Am Geriatr Soc. 1989;37:17–24.

9. Bernardini J, Piraino B. Compliance in CAPD and CCPD patients as measured by supply inventories during habitation visits. Am J Kidney Dis. 1998;31:101–7.

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11. Knight AL, Adelman AM, Sobal J. The firm telephone call in residency training and its relationship to future practise. Fam Med. 1991;23:57–9.

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17. Cauthen DB. The house call in current medical exercise. J Fam Pract. 1981;13:209–13.

18. Scanameo AM, Fillit H. House calls: a applied guide to seeing the patient at home. Elderliness. 1995;50:33–9.

19. Knight AL, Adelman AM. The family medico and home intendance. Am Fam Physician. 1991;44:1733–7.

20. Huyer DW, Corkum SH. Reducing the incidence of tap-water scalds: strategies for physicians. Can Med Assoc J. 1997;156:841–four.

21. American University of Home Care Physicians. Making house calls a part of your practise. Edgewood, Md.: American University of Home Care Physicians, 19981;1–35.

22. Kirschner CG, ed. Electric current procedural terminology: CPT. Standard ed. Chicago: American Medical Association, 1999:26–eight.

23. Studdiford JS 3d, Panitch KN, Snyderman DA, Pharr ME. The telephone in main intendance. Prim Care. 1996;23:83–102.

24. Wasson J, Gaudette C, Whaley F, Sauvigne A, Baribeau P, Welch HG. Phone intendance every bit a substitute for routine clinic follow-up. JAMA. 1992;267:1788–93.

25. Jerant AF, Schlachta L, Epperly TD, Barnes-Camp J. Back to the futurity: the telemedicine house call. Fam Pract Direction. 1998;5:xviii–2228.

26. Johnson B, Wheeler L, Deuser J. Kaiser Permanente Medical Heart's pilot tele-home wellness project. Telemed Today. 1997;5:xvi–8.

Each year, members of 2 different medical faculties develop manufactures for "Practical Therapeutics." This article is one in a series coordinated by the Department of Family and Community Medicine at Eisenhower Army Medical Center, Fort Gordon, Ga. Guest editor of the series is Ted D. Epperly, COL, MC, USA.

Copyright © 1999 by the American Academy of Family Physicians.
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